FAQ’s2020-02-21T16:15:05+00:00
Do you sell other packaging products?2020-02-06T13:39:51+00:00

We stock a wide range of packaging materials, not all of them are listed on our website.  If you need a product you can’t find in our online shop, please feel free to contact us.

Do you sell other sizes of trays & film?2020-02-06T13:38:50+00:00

We stock a wide range of sizes and materials, not all of them are listed on our website.  If you need a product that you can’t find in our online shop please feel free to contact us.

Do you sell other Machinery not on your website?2020-02-06T13:38:13+00:00

All of the machines we manufacture ourselves are available on our online shop.  However, we distribute a wide range of food packaging machines in addition to those we make ourselves.  Please contact us for more information.

Can I easily buy spare parts for your Machines?2020-02-06T13:37:41+00:00

As our own machinery is manufactured by us, in the UK, we stock the spare parts for all of our machines,  If you don’t see the part you require listed in our online shop, please contact us.

Do you make your own Machines?2020-02-06T13:36:56+00:00

All of our own range of machinery are manufactured by us at our site in the UK.

How do I return an item?2020-02-06T13:35:18+00:00

Please check our Terms & Conditions for a full breakdown of our Returns Policy.  T & C’s can be found at the bottom of the page, or alternatively contact us to ask for a printed copy.

Can I have my order delivered to someone else?2020-02-06T13:34:17+00:00

In most circumstances, we can deliver to an alternative delivery address.  However, when paying by card, orders can only be despatched to the address your card is registered to.   We will send goods to the verified address our Card Provider advises us of.  If you would like to have your order sent to an alternative address please select the “Bank Transfer” option at checkout and advise us when the payment has been made.

Do you provide International delivery?2020-02-06T13:33:36+00:00

Currently we only sell to companies based in the UK through our website, however we do export to other countries all over the world.  Please send us an email to discuss this further.

How do I track my order?2020-02-06T13:28:42+00:00

Once your order has been despatched you will receive notification via email of the courier and tracking number. Often there is a link to direct you to their website to track the progress of your order.

How long will my delivery take?2020-02-06T12:42:11+00:00

We aim to despatch all orders, placed and paid for before 11am, on the same day (dependent on stock).  Once your order has been despatched you will receive an email from our carrier advising the expected date of delivery of your parcel.

Please note: Delivery to the Scottish Highlands, Scottish Islands and Northern Ireland may take longer than the standard 1-2 days that we usually advise.

What are your delivery options?2020-02-06T12:41:19+00:00

All orders are sent on a courier and the approximate delivery time is 1-2 days, orders over £150 will receive free delivery* there is a standard charge of £9 for orders under this value.

​*Exclusions apply. Free delivery is not available to the Scottish Highlands, Scottish Islands or Northern Ireland.

Go to Top